Useful performance
Concrete indicators rather than promises
Our job is first and foremost to meet real needs: removing creases effectively,
saving time, preserving textiles and providing a reliable appliance for everyday use.
We do not design a clothes steamer simply to make it look good:
we design it to be useful, functional and durable.
That is why we regularly measure real customer satisfaction and pay the same attention
to the operational availability of our appliances: their ability to work over time,
to be maintained, repaired and supported with suitable spare parts.
To help you assess this performance as closely as possible to real-life use,
we have chosen a
clear and honest reliability indicator:
the real choice made by customers to keep their appliance after receiving it.
This indicator applies to our online sales, which are made up of approximately 60% professional purchases
and 40% purchases for home use. It complements another important reality:
since the beginning of our activity, Gecko-Steamer® has also equipped major European
ready-to-wear brands, whose loyalty confirms the reliability of our solutions
in demanding professional environments.